Privacy Policy

Privacy Policy

Privacy Policy

How we collect, use, and protect your data.

How we collect, use, and protect your data.

How we collect, use, and protect your data.

Last Updated: 05/12/2025

1. Introduction

1. Introduction

1. Introduction

Solihull Robotics & AI ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, process, and store your personal data when you use our website or engage with our services.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controller is Solihull Robotics & AI, based in Solihull, United Kingdom.

  1. Data We Collect

  1. Data We Collect

  1. Data We Collect

We may collect and process the following data about you:

  • Identity Data: First name, last name, company name.

  • Contact Data: Email address, telephone number.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

  • Usage Data: Information about how you use our website and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Data

3. How We Collect Data

3. How We Collect Data

We collect data in the following ways:

Direct Interactions: You may give us your Identity and Contact data by filling in forms on our website (e.g., the "Book a Free Consultation" or "Contact" forms) or by corresponding with us by phone, email, or otherwise.

Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

4. How We Use Your Data

4. How We Use Your Data

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To fulfil a contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering a consultancy service).

Legitimate Interest: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., responding to your enquiry submitted via the website).

Legal Obligation: Where we need to comply with a legal or regulatory obligation.

5. Cookies

5. Cookies

5. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Data Sharing and Third Parties

6. Data Sharing and Third Parties

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

These may include:

  • Service providers acting as processors who provide IT and system administration services (e.g., our website hosting provider).

  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers.

7. Data Security

7. Data Security

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

8. Data Retention

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Legal Rights

9. Your Legal Rights

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

10. Contact Us

10. Contact Us

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@solihullrai.com

Address: 1711 High Street, Knowle, Solihull, B93 0LN

Solihull

Robotics & AI

Solihull

Robotics & AI

Practical automation, robotics, and AI leadership for UK SMEs. We help growing businesses adopt technology with confidence and clarity.

Practical automation, robotics, and AI leadership for UK SMEs. We help growing businesses adopt technology with confidence and clarity.

Practical automation, robotics, and AI leadership for UK SMEs. We help growing businesses adopt technology with confidence and clarity.

© 2025 Solihull Robotics & AI. All rights reserved.

Solihull Robotics & AI is a trading name of the Robotics & AI Consultancy Ltd (Company No: 16865524), registered in England & Wales with its registered office at 1711 High Street, Knowle, Solihull, B93 0LN, England.

© 2025 Solihull Robotics & AI. All rights reserved.

Solihull Robotics & AI is a trading name of the Robotics & AI Consultancy Ltd (Company No: 16865524), registered in England & Wales with its registered office at 1711 High Street, Knowle, Solihull, B93 0LN, England.

© 2025 Solihull Robotics & AI. All rights reserved.

Solihull Robotics & AI is a trading name of the Robotics & AI Consultancy Ltd (Company No: 16865524), registered in England & Wales with its registered office at 1711 High Street, Knowle, Solihull, B93 0LN, England.